Terms of service

1. Agreement to Terms

These Terms of Service (“Terms”) govern your access to and use of X1Ticket (“the Service”, “we”, “our”, “us”). By accessing or using the Service, you agree to be legally bound by these Terms. If you do not agree, please stop using the Service immediately.

2. Service Description

X1Ticket provides an online platform for browsing, selecting, and purchasing event tickets. Event details, ticket availability, and pricing may change at any time and are controlled by event organizers or ticket providers.

3. Eligibility

By using the Service, you confirm that you:

  • are at least 18 years old (or meet the legal age of your jurisdiction),
  • have the legal authority to enter into agreements, and
  • will comply with these Terms.

4. User Accounts

You may be required to create an account to purchase or manage tickets. You agree to:

  • provide accurate and up-to-date information,
  • keep your login credentials secure,
  • notify us promptly of any unauthorized account use.

We are not responsible for losses caused by unauthorized access resulting from your failure to protect your account.

5. Orders, Payments & Billing

When you make a purchase, you agree to provide valid payment information.
You understand that:

  • all prices are subject to change,
  • some events may have limited availability,
  • orders may be canceled or refused in cases of suspected fraud or system errors.

All payments are processed through secure third-party payment gateways.

6. Refunds & Cancellations

Refund and cancellation policies vary by event organizer. X1Ticket does not guarantee refunds unless explicitly stated.
If an event is modified, postponed, or canceled, the organizer’s policies apply.

7. Prohibited Activities

You agree NOT to use the Service for:

  • illegal or unauthorized purposes,
  • fraudulent transactions,
  • reselling tickets where prohibited,
  • scraping, hacking, or disrupting the platform,
  • violating intellectual property rights.

We reserve the right to ban, suspend, or restrict any user who violates these rules.

8. Intellectual Property

All content and materials provided through the Service—including designs, logos, text, images, and software—are the property of X1Ticket or its licensors. You may not copy, modify, or distribute any content without written permission.

9. Limitation of Liability

To the maximum extent permitted by law:

  • the Service is provided “as is” and “as available,”
  • we make no guarantees regarding availability, accuracy, or performance,
  • we are not responsible for damages relating to use of the Service, including loss of data, revenue, or tickets.

10. Third-Party Services

Some features or transactions may rely on third-party providers (payment processors, ticket vendors, communication platforms).
We are not responsible for the actions, policies, or errors of third parties.

11. Changes to the Service or Terms

We may update, modify, or replace these Terms at any time. Updates will be posted on this page with a new “Last Updated” date. Continued use of the Service signifies acceptance of the updated Terms.

12. Contact Information

For questions about these Terms, contact us at:
Email: contact@x1ticket.com
Website: https://www.x1ticket.com/

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